- 1. Logging in
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2. Handling calls
- How you will receive calls
- Ophangen & Afboeken
- Using result codes
- Transferring calls
- Manually dialing a number
- Dial customer on alternate number
- Immediate callback
- Call log
- Submit an appointment and callback
- Make a choice in voice menu
- Searching
- Edit a lead without calling
- Time stats
- Call history
- Dial outbound with a custom caller ID
- Outbound bellen met lead preview
- Klant in de wacht zetten
- Bericht inspreken met button
- Inbound rinkel in de browser
- Handmatig uitbellen via mobiel
- Gesprek uit de wachtrij pakken
- Matching inbound callers
- 3. Chat
- 4. Golden rules
- 5. Troubleshooting
- 6. Appointment management
- 7. Releasenotes
Clear History
Logging in
Getting ready for a call
Getting ready for a call
Once you are logged in, you can press the red button to unpause youerself. After this, you will receive calls.
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